Complaints and Whistleblowing Policies

At the Folkestone School for Girls the staff are dedicated to providing all the students with the best possible education and will aim to care properly for their health, safety and welfare at all times. We are committed to working closely with parents and believe that the school, parents and carers should work in partnership, each carrying out their particular responsibilities, to help the students gain the most from their time at the school.

If you feel that something is not occurring quite as you would like, or we are doing something that you are unhappy about, or not doing something that you feel we should, please tell us about it.

Our complaints policy is published below, which shows the complete process to follow.  If you have any questions about this policy, please contact the school using the contact form.

Parents/Carers should read the policy alongside the joint guidance published by the DfE, Parentkind and Ofsted which aims to help everyone resolve concerns quickly, easily and positively.

Our Whistleblowing policy can be found below: